Skip to content

Entities Organizations Idea Science

Organization · Digital Marketing

Last updated 2026-06-05

Confirmed

Idea Science

Idea Science are customer experience experts who blend Strategy, Technology and Quality to optimise business. They deliver end-to-end CX solutions including CRM, Marketing Automation, and Test Engineering, powered by platforms like Salesforce, Adobe, AWS, HubSpot, and Tricentis. The company operates in Australia with offices in Sydney, Melbourne, and Adelaide, and serves clients globally.

Not to be confused with Idea Sciences Inc. (US-based leadership consultancy) or Idea Science Group (China-based chemical risk firm); this is the Australian customer experience consultancy founded in 2008, formerly Extend.it Australia Pty Ltd.

Extended Facts

Legal name Idea Science Pty Limited
Founded 2008
Sales info@ideascience.com
Team size ~11-50 (2025)
Address Suite 4, Level 14, 189 Kent St, Sydney, NSW, 2000, AU

Relationships

People

Peter Drum Founder and Chief Customer Officer

Products

CX Strategy CX Strategy
CX Technology CX Technology
CX Quality CX Quality

Identity Triangulation

Cross-platform entity consensus: 2 independent sources

SameAs links connect this entity to its canonical presence across authoritative platforms.

Schema Record

The Schema.org JSON-LD record for this entity. Available via the open API at the endpoint below.

/api/entity/idea-science JSON-LD · No auth
{
  "@context": "https://schema.org",
  "@type": "Organization",
  "name": "Idea Science",
  "url": "https://www.ideascience.com/",
  "description": "Idea Science are customer experience experts who blend Strategy, Technology and Quality to optimise business. They deliver end-to-end CX solutions including CRM, Marketing Automation, and Test Engineering, powered by platforms like Salesforce, Adobe, AWS, HubSpot, and Tricentis. The company operates in Australia with offices in Sydney, Melbourne, and Adelaide, and serves clients globally.",
  "disambiguatingDescription": "Not to be confused with Idea Sciences Inc. (US-based leadership consultancy) or Idea Science Group (China-based chemical risk firm); this is the Australian customer experience consultancy founded in 2008, formerly Extend.it Australia Pty Ltd.",
  "sameAs": [
    "https://www.linkedin.com/company/idea-science"
  ],
  "identifier": [
    {
      "@type": "PropertyValue",
      "name": "Company website",
      "value": "https://www.ideascience.com/",
      "url": "https://www.ideascience.com/"
    },
    {
      "@type": "PropertyValue",
      "name": "LinkedIn",
      "value": "https://www.linkedin.com/company/idea-science",
      "url": "https://www.linkedin.com/company/idea-science"
    }
  ],
  "dateModified": "2026-06-05T14:25:44.689",
  "legalName": "Idea Science Pty Limited",
  "foundingDate": "2008-09-19T00:00:00",
  "address": {
    "@type": "PostalAddress",
    "streetAddress": "Suite 4, Level 14, 189 Kent St",
    "addressLocality": "Sydney",
    "addressRegion": "NSW",
    "postalCode": "2000",
    "addressCountry": "AU"
  },
  "slogan": "We make ideas happen: Strategy + Technology + Quality = Compelling Customer Experience.",
  "contactPoint": {
    "@type": "ContactPoint",
    "email": "info@ideascience.com",
    "contactType": "sales"
  },
  "knowsAbout": [
    {
      "@type": "Thing",
      "name": "CRM",
      "url": "https://www.ideascience.com/cx-technology"
    },
    {
      "@type": "Thing",
      "name": "Marketing Automation",
      "url": "https://www.ideascience.com/cx-technology"
    },
    {
      "@type": "Thing",
      "name": "Customer Strategy",
      "url": "https://www.ideascience.com/cx-strategy"
    },
    {
      "@type": "Thing",
      "name": "Test Engineering",
      "url": "https://www.ideascience.com/cx-quality"
    },
    {
      "@type": "Thing",
      "name": "Customer Experience",
      "url": "https://www.ideascience.com"
    },
    {
      "@type": "Thing",
      "name": "Salesforce",
      "url": "https://www.ideascience.com/cx-technology"
    },
    {
      "@type": "Thing",
      "name": "HubSpot",
      "url": "https://www.ideascience.com/cx-technology"
    },
    {
      "@type": "Thing",
      "name": "Test Automation",
      "url": "https://www.ideascience.com/cx-quality"
    }
  ],
  "hasOfferCatalog": [
    {
      "@type": "OfferCatalog",
      "name": "CX Strategy",
      "itemListElement": [
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "CX Strategy",
            "url": "https://www.ideascience.com/cx-strategy"
          }
        }
      ]
    },
    {
      "@type": "OfferCatalog",
      "name": "CX Technology",
      "itemListElement": [
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "CX Technology",
            "url": "https://www.ideascience.com/cx-technology"
          }
        }
      ]
    },
    {
      "@type": "OfferCatalog",
      "name": "CX Quality",
      "itemListElement": [
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "CX Quality",
            "url": "https://www.ideascience.com/cx-quality"
          }
        }
      ]
    }
  ],
  "founder": [
    {
      "@type": "Person",
      "name": "Peter Drum"
    }
  ]
}