Intercom

{
  "@context": "https://schema.org",
  "@type": "Organization",
  "name": "Intercom",
  "url": "https://www.intercom.com/",
  "description": "Intercom is a customer messaging platform that helps businesses deliver incredible customer experiences at scale. The company offers a complete AI-first customer service platform, combining Fin, the #1 AI Agent for customer service, with a next-generation Helpdesk. Intercom enables companies to resolve queries faster, deliver personalized service, engage proactively, and continuously improve customer experience through automation and human collaboration.",
  "sameAs": [
    "https://www.linkedin.com/company/intercom"
  ],
  "identifier": [
    {
      "@type": "PropertyValue",
      "name": "Website",
      "value": "https://www.intercom.com",
      "url": "https://www.intercom.com"
    },
    {
      "@type": "PropertyValue",
      "name": "Linkedin",
      "value": "https://www.linkedin.com/company/intercom",
      "url": "https://www.linkedin.com/company/intercom"
    }
  ],
  "dateModified": "2026-04-01T16:01:27.702",
  "legalName": "Intercom, Inc.",
  "logo": {
    "@type": "ImageObject",
    "url": "https://www.intercom.com/images/intercom-logo.svg"
  },
  "foundingDate": "2011-01-01T00:00:00",
  "address": {
    "@type": "PostalAddress",
    "streetAddress": "55 2nd Street, 4th Floor",
    "addressLocality": "San Francisco",
    "addressRegion": "CA",
    "postalCode": "94105",
    "addressCountry": "US"
  },
  "slogan": "The only helpdesk designed for the AI Agent era",
  "contactPoint": {
    "@type": "ContactPoint",
    "telephone": "+1-844-463-7826",
    "email": "team@intercom.com",
    "contactType": "sales"
  },
  "knowsAbout": [
    {
      "@type": "Thing",
      "name": "AI Agent",
      "url": "https://fin.ai"
    },
    {
      "@type": "Thing",
      "name": "Customer Service",
      "url": "https://www.intercom.com/helpdesk"
    },
    {
      "@type": "Thing",
      "name": "Customer Messaging",
      "url": "https://www.intercom.com/messenger"
    },
    {
      "@type": "Thing",
      "name": "Helpdesk",
      "url": "https://www.intercom.com/helpdesk"
    },
    {
      "@type": "Thing",
      "name": "Customer Support",
      "url": "https://www.intercom.com/customer-support"
    },
    {
      "@type": "Thing",
      "name": "Live Chat",
      "url": "https://www.intercom.com/live-chat"
    },
    {
      "@type": "Thing",
      "name": "Customer Experience",
      "url": "https://www.intercom.com/customer-experience"
    },
    {
      "@type": "Thing",
      "name": "AI Customer Service",
      "url": "https://fin.ai"
    },
    {
      "@type": "Thing",
      "name": "Conversational Support",
      "url": "https://www.intercom.com/conversational-support"
    },
    {
      "@type": "Thing",
      "name": "Customer Engagement",
      "url": "https://www.intercom.com/customer-engagement"
    }
  ],
  "hasOfferCatalog": [
    {
      "@type": "OfferCatalog",
      "name": "Customer Service Platform",
      "itemListElement": [
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Fin AI Agent",
            "url": "https://fin.ai"
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Helpdesk",
            "url": "https://www.intercom.com/helpdesk"
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Inbox",
            "url": "https://www.intercom.com/helpdesk/inbox"
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Tickets",
            "url": "https://www.intercom.com/helpdesk/tickets"
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Omnichannel",
            "url": "https://www.intercom.com/helpdesk/omnichannel"
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Help Center",
            "url": "https://www.intercom.com/helpdesk/help-center"
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Reporting",
            "url": "https://www.intercom.com/helpdesk/reporting"
          }
        }
      ]
    },
    {
      "@type": "OfferCatalog",
      "name": "Messaging Solutions",
      "itemListElement": [
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Business Messenger",
            "url": "https://www.intercom.com/messenger"
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Proactive Support",
            "url": "https://www.intercom.com/proactive-support"
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Targeted Messaging",
            "url": "https://www.intercom.com/targeted-messaging"
          }
        }
      ]
    }
  ],
  "award": [
    "8x Forbes Cloud 100 Honoree"
  ],
  "founder": [
    {
      "@type": "Person",
      "name": "Eoghan McCabe"
    },
    {
      "@type": "Person",
      "name": "Des Traynor"
    },
    {
      "@type": "Person",
      "name": "David Barrett"
    },
    {
      "@type": "Person",
      "name": "Ciaran Lee"
    }
  ]
}