Skip to content

Organization · SaaS

Last updated 2026-04-02

Confirmed

Intercom

Intercom is a customer messaging platform that helps businesses deliver incredible customer experiences at scale. The company offers a complete AI-first customer service platform, combining Fin, the #1 AI Agent for customer service, with a next-generation Helpdesk. Intercom enables companies to resolve queries faster, deliver personalized service, engage proactively, and continuously improve customer experience through automation and human collaboration.

Extended Facts

Legal name Intercom, Inc.
Founded 2011
Sales team@intercom.com · +1-844-463-7826
Team size ~1,001-5,000 (2024)
Address 55 2nd Street, 4th Floor, San Francisco, CA, 94105, US

Relationships

People

Eoghan McCabe CEO and Chairman of the Board
Des Traynor Chief Strategy Officer & Co-founder
David Barrett Co-founder
Ciaran Lee Chief Engineer and Co-founder

Products

Fin AI Agent Customer Service Platform
Helpdesk Customer Service Platform
Inbox Customer Service Platform
Tickets Customer Service Platform
Omnichannel Customer Service Platform
Help Center Customer Service Platform
Reporting Customer Service Platform
Business Messenger Messaging Solutions
Proactive Support Messaging Solutions
Targeted Messaging Messaging Solutions

Verified Profiles

Cross-platform entity consensus: 2 independent sources

SameAs links connect this entity to its canonical presence across authoritative platforms.