Entities Organizations Ridgeline Agency
Organization · Digital Marketing
Last updated 2026-06-12
ConfirmedRidgeline Agency
Ridgeline Agency is a customer experience (CX) consulting and managed support team provider that helps brands optimize their sales processes and deepen customer relationships. The agency offers help desk implementation, platform expertise, and dedicated agents to manage inbound inquiries across calls, forms, and web chat. Based in Houston, Texas, Ridgeline Agency serves clients with scalable CX solutions and process improvements.
Not to be confused with Ridgeline.ai (investment management software) or Ridgeline Renewables; this is the Houston-based CX consulting and managed support agency founded by Robert Durrette.
Same as
Extended Facts
Relationships
People
Products
Identity Triangulation
Cross-platform entity consensus: 3 independent sources
SameAs links connect this entity to its canonical presence across authoritative platforms.
Schema Record
The Schema.org JSON-LD record for this entity. Available via the open API at the endpoint below.
{
"@context": "https://schema.org",
"@type": "Organization",
"name": "Ridgeline Agency",
"url": "https://ridgelineagency.com/",
"description": "Ridgeline Agency is a customer experience (CX) consulting and managed support team provider that helps brands optimize their sales processes and deepen customer relationships. The agency offers help desk implementation, platform expertise, and dedicated agents to manage inbound inquiries across calls, forms, and web chat. Based in Houston, Texas, Ridgeline Agency serves clients with scalable CX solutions and process improvements.",
"disambiguatingDescription": "Not to be confused with Ridgeline.ai (investment management software) or Ridgeline Renewables; this is the Houston-based CX consulting and managed support agency founded by Robert Durrette.",
"sameAs": [
"https://www.linkedin.com/company/ridgeline-agency",
"https://www.crunchbase.com/person/robert-durrette-7206"
],
"identifier": [
{
"@type": "PropertyValue",
"name": "Company website",
"value": "https://ridgelineagency.com/",
"url": "https://ridgelineagency.com/"
},
{
"@type": "PropertyValue",
"name": "LinkedIn",
"value": "https://www.linkedin.com/company/ridgeline-agency",
"url": "https://www.linkedin.com/company/ridgeline-agency"
},
{
"@type": "PropertyValue",
"name": "Crunchbase",
"value": "https://www.crunchbase.com/person/robert-durrette-7206",
"url": "https://www.crunchbase.com/person/robert-durrette-7206"
}
],
"dateModified": "2026-06-12T14:40:59.423",
"legalName": "Ridgeline Agency",
"logo": {
"@type": "ImageObject",
"url": "https://ridgelineagency.com/wp-content/uploads/2023/08/ridgeline-logo.svg"
},
"foundingDate": "2021-01-01T00:00:00",
"address": {
"@type": "PostalAddress",
"streetAddress": "Houston, Texas",
"addressLocality": "Houston",
"addressRegion": "Texas",
"addressCountry": "US"
},
"slogan": "Managed CX teams and consulting for brands that care about customers.",
"contactPoint": {
"@type": "ContactPoint",
"email": "hello@ridgelineagency.com",
"contactType": "sales"
},
"knowsAbout": [
{
"@type": "Thing",
"name": "Customer Experience Consulting",
"url": "https://ridgelineagency.com/services"
},
{
"@type": "Thing",
"name": "Help Desk Implementation",
"url": "https://ridgelineagency.com/services"
},
{
"@type": "Thing",
"name": "Sales Process Optimization",
"url": "https://ridgelineagency.com/services"
},
{
"@type": "Thing",
"name": "Customer Relationship Management",
"url": "https://ridgelineagency.com/services"
},
{
"@type": "Thing",
"name": "Managed Support Teams",
"url": "https://ridgelineagency.com/services"
},
{
"@type": "Thing",
"name": "Platform Expertise",
"url": "https://ridgelineagency.com/services"
},
{
"@type": "Thing",
"name": "Inbound Inquiry Management",
"url": "https://ridgelineagency.com/services"
},
{
"@type": "Thing",
"name": "Process Improvements",
"url": "https://ridgelineagency.com/services"
},
{
"@type": "Thing",
"name": "Documentation and Standardization",
"url": "https://ridgelineagency.com/services"
},
{
"@type": "Thing",
"name": "Dedicated Agents",
"url": "https://ridgelineagency.com/services"
}
],
"hasOfferCatalog": [
{
"@type": "OfferCatalog",
"name": "CX Consulting",
"itemListElement": [
{
"@type": "Offer",
"itemOffered": {
"@type": "Service",
"name": "Customer Experience Strategy",
"url": "https://ridgelineagency.com/services"
}
},
{
"@type": "Offer",
"itemOffered": {
"@type": "Service",
"name": "Help Desk Training",
"url": "https://ridgelineagency.com/services"
}
},
{
"@type": "Offer",
"itemOffered": {
"@type": "Service",
"name": "Process Improvements",
"url": "https://ridgelineagency.com/services"
}
},
{
"@type": "Offer",
"itemOffered": {
"@type": "Service",
"name": "Documentation and Standardization",
"url": "https://ridgelineagency.com/services"
}
}
]
},
{
"@type": "OfferCatalog",
"name": "Managed Support",
"itemListElement": [
{
"@type": "Offer",
"itemOffered": {
"@type": "Service",
"name": "Dedicated Support Agents",
"url": "https://ridgelineagency.com/services"
}
},
{
"@type": "Offer",
"itemOffered": {
"@type": "Service",
"name": "Inbound Inquiry Management",
"url": "https://ridgelineagency.com/services"
}
},
{
"@type": "Offer",
"itemOffered": {
"@type": "Service",
"name": "24/7 Support Coverage",
"url": "https://ridgelineagency.com/services"
}
}
]
}
],
"founder": [
{
"@type": "Person",
"name": "Robert Durrette"
}
]
}