Zendesk

{
  "@context": "https://schema.org",
  "@type": "Organization",
  "name": "Zendesk",
  "url": "https://www.zendesk.com/",
  "description": "Zendesk is a customer service platform that builds software to improve customer and employee relationships. The company offers the Zendesk Resolution Platform, an AI-first service platform that powers over 100,000 companies worldwide. It delivers solutions for customer service, employee service, contact center, and AI agents across messaging, chat, email, voice, and social channels. The platform includes ticketing, knowledge base, analytics, automation, and integrations to help businesses create seamless support experiences.",
  "sameAs": [
    "https://www.linkedin.com/company/zendesk",
    "https://www.crunchbase.com/organization/zendesk"
  ],
  "identifier": [
    {
      "@type": "PropertyValue",
      "name": "Website",
      "value": "https://www.zendesk.com/",
      "url": "https://www.zendesk.com/"
    },
    {
      "@type": "PropertyValue",
      "name": "Linkedin",
      "value": "https://www.linkedin.com/company/zendesk",
      "url": "https://www.linkedin.com/company/zendesk"
    },
    {
      "@type": "PropertyValue",
      "name": "Crunchbase",
      "value": "https://www.crunchbase.com/organization/zendesk",
      "url": "https://www.crunchbase.com/organization/zendesk"
    }
  ],
  "dateModified": "2026-04-01T16:02:14.888",
  "legalName": "Zendesk, Inc.",
  "logo": {
    "@type": "ImageObject",
    "url": "https://www.zendesk.com/company/"
  },
  "foundingDate": "2007-01-01T00:00:00",
  "address": {
    "@type": "PostalAddress",
    "streetAddress": "181 Fremont St.",
    "addressLocality": "San Francisco",
    "addressRegion": "CA",
    "postalCode": "94105",
    "addressCountry": "US"
  },
  "slogan": "Deliver beautifully simple service with Zendesk AI Agents",
  "contactPoint": {
    "@type": "ContactPoint",
    "telephone": "+1-888-851-9456",
    "email": "hello@zendesk.com",
    "contactType": "sales"
  },
  "knowsAbout": [
    {
      "@type": "Thing",
      "name": "Customer Service",
      "url": "https://www.zendesk.com/service/"
    },
    {
      "@type": "Thing",
      "name": "AI Agents",
      "url": "https://www.zendesk.com/service/ai/ai-agents/"
    },
    {
      "@type": "Thing",
      "name": "Ticketing System",
      "url": "https://www.zendesk.com/service/ticketing-system/"
    },
    {
      "@type": "Thing",
      "name": "Help Desk Software",
      "url": "https://www.zendesk.com/service/help-desk-software/"
    },
    {
      "@type": "Thing",
      "name": "Live Chat Software",
      "url": "https://www.zendesk.com/service/messaging/live-chat-software/"
    },
    {
      "@type": "Thing",
      "name": "Knowledge Base",
      "url": "https://www.zendesk.com/service/knowledge/"
    },
    {
      "@type": "Thing",
      "name": "Customer Experience",
      "url": "https://www.zendesk.com/blog/"
    },
    {
      "@type": "Thing",
      "name": "Contact Center",
      "url": "https://www.zendesk.com/service/contact-center/"
    },
    {
      "@type": "Thing",
      "name": "Employee Service",
      "url": "https://www.zendesk.com/employee-service/"
    },
    {
      "@type": "Thing",
      "name": "Service Automation",
      "url": "https://www.zendesk.com/service/ai/"
    }
  ],
  "memberOf": [
    {
      "@type": "Organization",
      "name": "Zendesk Foundation"
    }
  ],
  "hasOfferCatalog": [
    {
      "@type": "OfferCatalog",
      "name": "Customer Service",
      "itemListElement": [
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Ticketing",
            "url": "https://www.zendesk.com/service/ticketing-system/"
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Messaging and Live Chat",
            "url": "https://www.zendesk.com/service/messaging/"
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Voice",
            "url": "https://www.zendesk.com/service/voice/"
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Knowledge Base",
            "url": "https://www.zendesk.com/service/knowledge/"
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Help Center",
            "url": "https://www.zendesk.com/service/help-center/"
          }
        }
      ]
    },
    {
      "@type": "OfferCatalog",
      "name": "AI and Automation",
      "itemListElement": [
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "AI Agents",
            "url": "https://www.zendesk.com/service/ai/ai-agents/"
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Copilot",
            "url": "https://www.zendesk.com/service/ai/copilot/"
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Resolution Learning Loop",
            "url": "https://www.zendesk.com/blog/zip2-breaking-through-the-automation-glass-ceiling-with-the-resolution-learning-loop/"
          }
        }
      ]
    },
    {
      "@type": "OfferCatalog",
      "name": "Analytics and Reporting",
      "itemListElement": [
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Reporting and Analytics",
            "url": "https://www.zendesk.com/service/analytics/"
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Quality Assurance",
            "url": "https://www.zendesk.com/service/quality-assurance/"
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "Workforce Management",
            "url": "https://www.zendesk.com/service/workforce-management/"
          }
        }
      ]
    }
  ],
  "award": [
    "Named a Strong Performer in The Forrester Wave™"
  ],
  "founder": [
    {
      "@type": "Person",
      "name": "Mikkel Svane"
    },
    {
      "@type": "Person",
      "name": "Alexander Aghassipour"
    },
    {
      "@type": "Person",
      "name": "Morten Primdahl"
    }
  ]
}